{"id":6951,"date":"2021-11-11T18:31:44","date_gmt":"2021-11-11T18:31:44","guid":{"rendered":"https:\/\/tacticalarbitrage.spacecolts.com\/amazon-suspended-orders\/"},"modified":"2024-03-26T19:49:40","modified_gmt":"2024-03-26T19:49:40","slug":"amazon-suspended-orders","status":"publish","type":"post","link":"https:\/\/tacticalarbitrage.com\/blog\/amazon-suspended-orders\/","title":{"rendered":"Amazon Suspended Orders On Your Account Help [Plus 12 Tips On How to Avoid]"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Satisfying Amazon\u2019s high standards will keep you on top of the online selling marketplace. However, sometimes even after your best efforts, you could still receive a notification that states Amazon suspended orders from your Amazon Seller Account.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">To avoid a suspension, start by sourcing quality, authentic products to stay on top of performance metrics by using Tactical Arbitrage software.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Is Your Amazon account suspended already?\u00a0 Once you receive a suspension notice, there is still a chance you will be reinstated. You will need to take the proper steps to fix things so you can continue selling on Amazon and receive payments in your bank account.<\/span><\/p>\n<h2><b>What Does A Suspension On Amazon Mean?<\/b><\/h2>\n<p><span style=\"font-weight: 400\">It\u2019s always a pit-in-the-stomach panicked feeling when we discover that Amazon suspended my orders. Now what? What does this all mean, and can I do anything about it?<\/span><\/p>\n<p><span style=\"font-weight: 400\">First of all, know that you are not alone. Even some of the <a href=\"https:\/\/www.amazonsellerslawyer.com\/account-suspension\/\" target=\"_blank\" rel=\"noopener\">high-volume online sellers get suspended<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A suspension is not necessarily the end of the road for your online sales. Although, you will have to create a focused plan to be reinstated.<\/span><\/p>\n<p><b>Until the suspension is removed, you will not be able to sell on Amazon.<\/b><\/p>\n<p><span style=\"font-weight: 400\">The most important thing to remember when you see that dreaded suspension notice is to not panic and know that you still have options. No doubt, it is difficult to remain calm knowing that every second and every minute you are suspended, you lose money.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Being suspended means that you have a chance to appeal. You will, however, need to carefully work out a plan of action to take. If you have been denied or banned, on the other hand, that is a more dreadful strike against your Amazon seller privileges.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Being denied means that your appeal was rejected, but you still have a chance to revise your plan of action and resubmit it. Banned is the ultimate worst case scenario.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Being banned means that your appeal failed more than once. Essentially, Amazon no longer considers you eligible to sell on their platform.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6916\" src=\"\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon.jpg\" alt=\"suspended orders on amazon\" width=\"1200\" height=\"740\" srcset=\"https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon.jpg 1200w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon-300x185.jpg 300w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon-1024x631.jpg 1024w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon-768x474.jpg 768w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon-200x123.jpg 200w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon-400x247.jpg 400w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon-600x370.jpg 600w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/supended-orders-on-amazon-800x493.jpg 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2><b>Possible Amazon Suspension Reasons<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Amazon suspends accounts for one of two reasons, or both. Your account may be suspended because you have failed to meet Amazon\u2019s seller performance standards.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Or, it may be suspended because you have violated one of Amazon\u2019s selling policies such as selling restricted or inauthentic products.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Poor performance standards<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Violated Amazon policy<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">To find out why you have been suspended, check your Performance Notifications within Seller Central. If your account is suspended you will receive a notification entitled \u201cYour Amazon.com selling privileges have been removed\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This notice will include a list of ASINs that Amazon claims have violated their policies. You will now need to investigate a bit to determine the exact reason for getting suspended.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Amazon determines your performance rate according to your transactions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Order Defect Rate<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Number of orders that receive negative feedback<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Pre-fulfillment Cancellations<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Late Shipments<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Don\u2019t think that because you are a big-time seller that Amazon will cut you some slack. Amazon suspends huge volume online sellers too. Also, don\u2019t be alarmed if you get suspended more than once. One or more suspension is not an end-of-the-road if you take action.<\/span><\/p>\n<p><span style=\"font-weight: 400\">There are several reasons why your Amazon selling privileges may be suspended. Some of the most common reasons include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Amazon thinks your seller performance standards are not up to par with their high customer service standards<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You violated one or more of Amazon\u2019s policies<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You are trying to <a href=\"\/amazon-gated-categories\/\">sell a restricted product<\/a><\/span><\/li>\n<\/ul>\n<h3><b>Poor Customer Service Score<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Amazon is all about superb customer service. They have a zero tolerance policy for poor customer experience numbers. So, even if you are the most honest third-party seller, if your customer service falls below the expected high mark, your account will be suspended.<\/span><\/p>\n<p><span style=\"font-weight: 400\">As a seller, you need to be obsessed about maintaining a high-level of awesome customer service. Part of what makes up excellent customer service is order defect rate is less than 1%, your pre-fulfillment cancel rate is less than 2.5%, and your late shipment rate is less than 4%.<\/span><\/p>\n<h3><b>Order Defect Rate<\/b><\/h3>\n<p><span style=\"font-weight: 400\">High chargeback rates as well as negative seller feedback ratings are part of your Order Defect Rate. For high cancellation rates, you will need to show how you plan on monitoring your inventory more effectively.<\/span><\/p>\n<p><span style=\"font-weight: 400\">What happens if an item goes out of stock? How can you make your customers happier?<\/span><\/p>\n<h3><b>Late Shipment<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Amazon prides itself in getting items to customers fast. If you are trying to keep up with shipping, you need to determine why the orders are not getting out or delivered on time.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Maybe you are selling products that take longer to send, and you need to switch your dispatch process to accommodate.<\/span><\/p>\n<h3><b>Disregarding Amazon Selling Policies<\/b><\/h3>\n<p><span style=\"font-weight: 400\">It may seem obvious, but if you violate an Amazon selling policy, you will be suspended. One of the main policy offenses is selling fake or inauthentic merchandise.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Sometimes, these items are referred to as knock-offs. Another policy violation is when you list a restricted products page.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Take policy notifications very seriously. Previous policy warnings that go unanswered is a major reason Amazon will issue suspensions for policy violations.<\/span><\/p>\n<h3><b>Inauthentic Claims<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Amazon takes very seriously claims that a product is not authentic. Make sure you are selling only products that you know are authentic. This starts with sourcing.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Using state-of-the-art software like Tactical Arbitrage helps eliminate inauthentic claims <\/span><b>since you know where the item originates<\/b><span style=\"font-weight: 400\">.\u00a0 Most likely Walmart is not going to sell some inauthentic product to you, but you still need to do your won due diligence.<\/span><\/p>\n<h3><b>Failure to Respond<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Some sellers have a fantastic record, but when they fail to respond to notifications for blocked listings, Amazon may suspend the account.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If Amazon sends you a warning that you have violated a policy or that your seller metrics, specifically your performance metrics or service to customer metrics are falling, <\/span><b>take action immediately<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Respond to any and every notification you receive even if you no longer plan on selling that specific item.<\/span><\/p>\n<h3><b>Don&#8217;t Set Up A New Account<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Additionally, if you set up alternative accounts just in case you get suspended, this is a major no-no. It will signal a big red flag as a policy violation. If you haven\u2019t already set up alternative accounts, don\u2019t.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Especially don\u2019t think that you can avoid dealing with a suspension by simply setting up a different account.<\/span><\/p>\n<p><span style=\"font-weight: 400\">When the new account is discovered, you will likely not be able to be reinstated at all.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6935\" src=\"\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended.jpg\" alt=\"what to do if account gets suspended\" width=\"1200\" height=\"800\" srcset=\"https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended.jpg 1200w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended-300x200.jpg 300w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended-1024x683.jpg 1024w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended-768x512.jpg 768w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended-200x133.jpg 200w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended-400x267.jpg 400w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended-600x400.jpg 600w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/what-to-do-if-account-gets-suspended-800x533.jpg 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2><b>What to Do If Your Amazon Account Gets Suspended?<\/b><\/h2>\n<p><span style=\"font-weight: 400\">When you discover that your account has been suspended, you will be expected to create a Plan of Action to request to be reinstated as a seller.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This Plan of Action needs to be based on the information contained in the notification you received.<\/span><\/p>\n<h3><b>Prepare a Plan<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Have a plan in place for just such an occasion that you wake up to find your Amazon account was suspended.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Leaving out any detail will most likely delay your reinstatement since the investigator will need to ask for more information.<\/span><\/p>\n<h3><b>Investigate<\/b><\/h3>\n<p><span style=\"font-weight: 400\">First, read the suspension notification carefully so you can determine which policy you violated. Then, conduct a thorough investigation of your account, especially looking closely at ASINs with policy warnings. Check your <a href=\"https:\/\/sellercentral.amazon.com\/help\/hub\/reference\/G200285250?locale=en_US\" target=\"_blank\" rel=\"noopener\">Amazon Seller Central performance metrics<\/a>.<\/span><\/p>\n<h3><b>Write Your Plan of Action<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Your Plan of Action will need to be as complete and detailed as possible covering everything identified in the notification of suspension.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you still have access to Support, and you need more information, open a ticket to get clarification.The three most important things to address include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Acknowledge the issue that led to suspension<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Prove that you understand what the problem is<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Lay out the steps you have taken and plan to take<\/span><\/li>\n<\/ul>\n<h3><b>Take Responsibility<\/b><\/h3>\n<p><span style=\"font-weight: 400\">In your Plan of Action Appeal, identify the reason for your suspension, the reason a buyer complained, as well as solutions you plan on taking so that it does not happen again. Take full responsibility, and don\u2019t try to make excuses even if you feel it was not your fault.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Take responsibility and acknowledge any possible harm you may have caused a customer. Communicate your understanding of what went wrong and how you plan on changing things to fix the problem.<\/span><\/p>\n<h3><b>Stay Professional<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Stay professional throughout the entire process. This is not the time to air your complaints about Amazon. It is also not the time to offer a sob story about how sad, disappointed, or even heartbroken you are that you have lost selling privileges.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Stick to the facts, and keep it simple and focused on policy instead of performance metrics.<\/span><\/p>\n<h3><b>Keep it Brief<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Keep it brief, direct, and to the point. Use a format that is easy-to-read with a short introductory paragraph that gets to the point followed by bullet-points or numbered lists instead of lengthy paragraphs.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Your goal is to quickly show that you understand the complaint, and steps you plan on taking to resolve the issue.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Don\u2019t ramble on with unnecessary information or a rant of any kind. Don\u2019t shift the blame to Amazon\u2019s policies or onto the buyer. Take responsibility, and stay focused on the specific information laid out in the suspension notice.<\/span><\/p>\n<h3><b>Acknowledge Selling Privilege<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Tell Amazon that you are committed to providing excellent and exceptional customer service and that you realize selling on Amazon is a privilege. Show that you fully understand what the problem is and how you plan to address it.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Also list ways you have already solved the issue. Don\u2019t just talk about what you will do. Be proactive.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Any action that you can take while your Amazon account is suspended should be tackled now.<\/span><\/p>\n<h3><b>Never Criticize Amazon<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Whatever you do, do not criticize the process or any of Amazon\u2019s policies.<\/span><\/p>\n<h3><b>Details Matter<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Make sure you put some thought and detail into your Plan of Action. Resist the urge to slap back an immediate response.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Instead, take some time to carefully lay out your case in a way that will cause Amazon to consider your Amazon account reinstated.<\/span><\/p>\n<h3><b>One Final Step Before Submitting Plan of Action<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Before you submit your Plan of Action, proofread it to make sure that it contains all of the elements that led to the suspension.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Be absolutely sure that you have made all of the changes to your business and to your processes to address the problems that led to your suspension. If some of your listings violate Amazon\u2019s policies, you need to delete them.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Stay in communication with Amazon throughout the entire suspension process. Respond as quickly and accurately as possible.<\/span><\/p>\n<h3><b>Submit for Reinstatement Consideration<\/b><\/h3>\n<p><span style=\"font-weight: 400\">When you are ready to submit your appeal, go to the Performance Notification section within Amazon Seller Central. Locate the suspension notice, and click the \u201cAppeal\u201d button. When your Plan of Action is complete, submit it for review.<\/span><\/p>\n<h3><b>How Long Will it Take?<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Amazon will usually respond to a Plan of Action within 48 hours. However, it can take weeks or even months for a suspended seller to get reinstated, so having a go-to plan already in place before you get suspended is important.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6936\" src=\"\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention.jpg\" alt=\"suspended orders help\" width=\"1200\" height=\"899\" srcset=\"https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention.jpg 1200w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention-300x225.jpg 300w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention-1024x767.jpg 1024w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention-768x575.jpg 768w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention-200x150.jpg 200w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention-400x300.jpg 400w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention-600x450.jpg 600w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/11\/suspended-orders-prevention-800x599.jpg 800w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2><b>12 Tips To Prevent An Amazon Suspension<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Preventing a suspension from happening is a lot easier than trying to create a Plan of Action to get seller privileges back after a suspension.<\/span><\/p>\n<p><span style=\"font-weight: 400\">From the start, Jeff Bezos created 14 leadership principles that have remained part of Amazon. Anyone who sells on Amazon is expected to understand and accept these principles.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Of the 14 principles, the main ones to remember to keep your account from getting suspended are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Customer Obsession<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ownership<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Insist on the Highest Seller Standards<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Earn Trust<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Dive Deep<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Deliver Results<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Here are at least 12 tips to prevent an Amazon suspension:<\/span><\/p>\n<h3><b>1. Check Amazon Reports Regularly<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Take performance metrics seriously. Look specifically for order defect rate, on-time delivery, and late shipment or late deliveries rates. Also make sure you keep\u00a0 your negative feedback rate to a minimum.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A high late delivery rate is a fast way to get bad product reviews.<\/span><\/p>\n<h3><b>2. Don\u2019t Wait for Amazon To Catch An Error<\/b><\/h3>\n<p><span style=\"font-weight: 400\">If you identify an issue with your account, notify Amazon before they contact you. This earns trust as a seller.\u00a0 It is sometimes better to get clarification for any potential errors from customer support.<\/span><\/p>\n<h3><b>3. Monitor Your Account<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Pay close attention to any returns, imperfect orders, A-Z claims, shipping, or negative feedback.\u00a0 Be aware of your metrics and be proactive in solving issues.<\/span><\/p>\n<h3><b>4. Have a Paper Trail<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Ask Amazon to add an annotation on your account that states that the ASIN was not counterfeit.\u00a0 Documentation is always going to help you if you have any potential issues.<\/span><\/p>\n<h3><b>5. Maintain Excellent Customer Service<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Make sure buyers are enjoying an exceptional customer experience. It is very important that you maintain excellent customer satisfaction levels with limited customer returns and an overall <a href=\"\/how-to-get-reviews-on-amazon\/\">positive customer experiences rating<\/a>.<\/span><\/p>\n<h3><b>6. Check Your Listings Frequently<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Make sure they are labeled properly as a new or used product. Read your listings to make sure everything is accurate and truthful. It is not unheard of for a listing override to occur.<\/span><\/p>\n<p><span style=\"font-weight: 400\">An override is when a detail page of one of your products displays information that you did not contribute yourself but has been updated by another seller or by Amazon.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This issue could result in missing items or wrong items being sent and will look bad on your performance.<\/span><\/p>\n<h3><b>7. Amazon Seller App For The Win<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Download the Amazon Seller App for Android or Apple so you can respond quickly, as well as close and archive old listings.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can also switch any potentially problematic ASINs to FBA to help address e-commerce fraud concerns.<\/span><\/p>\n<h3><b>8. Follow Amazon&#8217;s Refund Policies<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Accept returns and issue a refund. Make it your practice to uphold Amazon&#8217;s refund policies.\u00a0 Merchant fulfilled Amazon sellers now have most returns auto approved according to their return policy.<\/span><\/p>\n<h3><b>9. Do Not Sell Counterfeit Goods<\/b><\/h3>\n<p><span style=\"font-weight: 400\">This advice really goes without saying.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Sell only quality products. Don\u2019t buy cheap products from liquidators to sell on Amazon. These often lead to counterfeit claims.<\/span><\/p>\n<h3><b>10. Invest In The Right Tools<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Use a quality software of Tactical Arbitrage to source authentic products.\u00a0 Having the right tools will help save you time.\u00a0 Sourcing your products from reputable suppliers helps to establish the supply chain.<\/span><\/p>\n<h3><b>11. Don\u2019t Piggyback On Another Seller\u2019s Listings<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Some online sellers chose to avoid lengthy setup procedures by becoming an additional seller and using an original seller\u2019s listing.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Amazon frowns on this and will look at you as a counterfeit. Make sure your product descriptions are up to par and original.<\/span><\/p>\n<h3><b>12. Treat Amazon As Your Top Customer<\/b><\/h3>\n<p><span style=\"font-weight: 400\">The main customer to please for your online Amazon listings is Amazon itself. Keep in mind that their platform allows you to reach millions of potential customers around the world for a small fee. Always consider it a privilege to be able to sell on Amazon.<\/span><\/p>\n<p><a href=\"\/pricing\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6802\" src=\"\/wp-content\/uploads\/sites\/2\/2021\/09\/TA-CTA.jpg\" alt=\"Tactical Arbitrage\" width=\"800\" height=\"300\" srcset=\"https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/09\/TA-CTA.jpg 800w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/09\/TA-CTA-300x113.jpg 300w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/09\/TA-CTA-768x288.jpg 768w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/09\/TA-CTA-200x75.jpg 200w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/09\/TA-CTA-400x150.jpg 400w, https:\/\/tacticalarbitrage.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/09\/TA-CTA-600x225.jpg 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<h2><b>Final Thoughts<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Sometimes even after your best efforts, You may face an Amazon account suspension.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Don\u2019t panic!<\/span><\/p>\n<p><span style=\"font-weight: 400\">There are ways to fix this. If you are suspended from selling on Amazon, submit an effective Plan of Action so that you can get reinstated as quickly as possible. Make sure you <strong>create a detailed Action Plan<\/strong> that is a Plan of Action outlining not only what you did wrong but how you plan on fixing it going forward.<\/span><\/p>\n<p><span style=\"font-weight: 400\">More importantly, learn from the process to take steps to make sure it never happens again. Of course, preventing it from happening in the first place is the best thing you can do.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Start by <a href=\"\/sourcing-products-to-sell-wholesale-on-amazon\/\">sourcing quality and authentic products<\/a> to help you stay on top of performance metrics. One of the easiest ways to do this is to use Tactical Arbitrage software.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Know where the product is coming from, and get the best deals from online retailers. Make money, literally while you sleep and keep your customers satisfied to avoid any customer complaint or unhappy customers that could end with an Amazon suspension.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Grab a free trial to Tactical Arbitrage <a href=\"\/pricing\/\">here<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Satisfying Amazon\u2019s high standards will keep you on top of the online selling marketplace. However, sometimes even after your best efforts, you could still receive a notification that states Amazon suspended orders from your Amazon Seller Account.\u00a0\u00a0 To avoid a suspension, start by sourcing quality, authentic products to stay on top of performance metrics by [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":6922,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,8,9],"tags":[],"class_list":["post-6951","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tactical-arbitrage","category-how-to-guides-sellers","category-amazon"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Amazon Suspended Orders On Your Account Help [Plus 12 Tips On How to Avoid] - Tactical Arbitrage | Amazon Seller Blog<\/title>\n<meta name=\"description\" content=\"Sometimes even after your best efforts, Amazon suspended orders from your account.\u00a0 We look at what you can do to fix this.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tacticalarbitrage.www.threecolts.com\/blog\/amazon-suspended-orders\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon Suspended Orders On Your Account Help [Plus 12 Tips On How to Avoid] - 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